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Folder 2, Topic 2: My students complain that they can not log in

Page history last edited by Vyt Karazija 15 years, 10 months ago

 

Question

 

My students, who have been issued with a VU email account, say that they can not log in to WebCT/Blackboard. How can this be?

 

Answer

 

A student with a VU email address is by definition on VUSIS, so they can log in to WebCT/Blackboard. Any subject in which they are officially enrolled will appear in a master list on a page called  "MyWebCT/Blackboard " which appears after using the login page.

 

The username is the VU student ID with a small "s" in front of it.

The default  password is their birthday in the format ddmmyyyy - without separators between them (i.e. no / or -). A single digit date must have a leading 0;  e.g. 1 January 1989 would be 01011989 for the month, and 4 digits for the year.

 

Common problems:

  • Many students who complain that they can not log in are trying to use their VU ID as a username. They must put a lowercase "s" in front of the VU ID number to make it a WebCT username.

     

  • Others have forgotten that they have changed their password and may be trying to use the default password - their birth date.

 

 

Useful links

 

WebCT/Blackboard login page

 

 

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