FOLDER 01. Creating new units
Topic 1: Creating new unit shells
Topic 2: Students can't see their unit after they log in
FOLDER 02. Getting staff & students into WebCT/Blackboard
Topic 1: How do enrolled students actually end up in their WebCT/Blackboard units?
Topic 2: My students complain that they can't log in
Topic 3: Checking whether staff or students are on VUSIS and/or the WebCT database?
Topic 4: Adding VU staff to a unit
Topic 5: Adding non-VU staff (or new staff) to a unit
Topic 6: Can I add a staff member for a limited duration?
Topic 7: I tried to add a staff member but received an error message
Topic 8: Adding VU students to a unit
Topic 9: The 'add students' process failed! What can I do?
Topic 10: Adding non- VU students to a unit
Topic 11: I can't add anyone because I don't have an 'Enrol Members' button!
FOLDER 03: Managing staff and students - the Gradebook
Topic 1: I can't find enrolled students in the Gradebook. Where are they?
Topic 2: I need to deny someone access to my unit
Topic 3: I need to quickly check which staff instructors are in my unit
Topic 4: Sorting student results by campus
Topic 5: I don't know what the italicised marks in brackets mean in the Gradebook
FOLDER 04: Monitoring student use and performance
Topic 1: Monitoring & tracking student use
FOLDER 05: Adding teaching material to a unit
Topic 1: Uploading files to WebCT using File Manager's 'Get Files'
Topic 2: Uploading materials to WebCT using WebDAV
Topic 3: Making links on the Home page (or other WebCT folders) to files in WebCT
Topic 4: I've accidentally put a link on the Home page but I wanted it on a different page!
Topic 5: Creating links on an HTML page which can open files in File Manager
FOLDER 06: Adding links to external resources
Topic 1: Adding a link to an external website
FOLDER 07: Assignments
Topic 1: My students can't see their assignment details on WebCT/Blackboard
Topic 2: My students need to know how to submit an assignment
Topic 3: How to download all assignments from the assignment dropbox
FOLDER 08: Quizzes and Surveys
Topic 1: Students complain they scored zero despite submitting quiz
Topic 2: Re-opening a quiz for one student after expiry
Topic 3: A student claims the computer crashed during a quiz. What can I do?
Topic 4: Viewing student quiz submissions
Topic 5: Building question banks
Topic 6: Statistical analysis of quiz responses
FOLDER 09: Tools, configuration and system issues
Topic 1: I need to check if a staff member/student is in VUSIS and/or WebCT database
Topic 2: Chat doesn't work in WebCT
FOLDER 10: Miscellaneous problems and questions
Topic 1: I can create an announcement, but can't edit it
Topic 2: Putting my WebCT unit on a CD or DVD
Topic 3: My offshore students complain that they have very poor connection speeds
Topic 4: My offshore students do not have VU ID numbers so can not access WebCT